6 months · diploma course

Document Specialist Course

Digital accessibility and document management across PDF, Word and InDesign — build documents that are professional, findable and genuinely usable.

A document specialist owns the whole route from source file to publication: clear Word and InDesign documents, accessible PDFs, correct structure and reading order, and a workflow that keeps versions, templates and publishing under control. This hands-on course works on real reports, brochures, policy documents and other material drawn from actual practice.

Course detailsDiploma on completion · CRKBO-registered, VAT-exempt
Duration
6 months, excluding holidays
Price
€ 4,975 VAT-exempt
Location
Online or The Hague
Pace
1× per week
Start
End date
Class day
Monday
Workload
1 class + roughly 3–5 hours independent work
Payment plans available. Applying through an employer or UWV? We'll supply the programme, schedule, workload and course rationale you need. You'll work with Microsoft Word, Adobe InDesign and Adobe Acrobat Pro.
Teaching since 2008UWV framework partner CRKBO-registered, VAT-exemptTaught by working professionalsSmall groups

Sound familiar?

The documents look tidy — the structure underneath doesn't hold up

  • Reports and brochures are still built with manual, one-off formatting.
  • A PDF looks fine on screen but fails on tags, reading order or alt text.
  • Source files, correction rounds and final versions blur into each other.
  • Accessibility only gets checked right before publication, if at all.
  • You want to grow into a specialist in accessible documents and document quality.

This is where design, technique and document management come together into one workflow you can trust.

Two questions first

Do I already need to know InDesign or Acrobat Pro?

No. Solid digital skills and an eye for precision matter more. We build the workflow up step by step, from a well-structured Word source file to a fully checked PDF.

Does this make me a full accessibility auditor?

No. You become a specialist in creating, managing and practically checking documents — able to fix the errors that come up again and again, and to recognise when a situation calls for a formal audit or specialist review.

The programme

From source file to accessible publication — and an archive you can manage

You won't just learn to format documents correctly — you'll learn to organise them so they last. The course combines digital accessibility, Word, InDesign, Acrobat Pro, quality control and document management into one practical learning path.

Module 01Digital accessibility and document strategy
Module 02Accessible source files in Microsoft Word
Module 03Long documents, styles, tables and templates
Module 04Building accessible publications in InDesign
Module 05Tagged PDF, checking and repair in Acrobat Pro
Module 06Document management, quality assurance and workflow

What you'll cover

  • Audiences, assistive technology, and the basics of digital accessibility
  • When to choose HTML, Word or PDF, and what each choice means downstream
  • Heading styles, lists, tables, links, language settings and alt text
  • Word templates, sections, tables of contents, and consistent long documents
  • InDesign styles, the Articles panel, export tags, reading order and artifacts
  • Accessible PDF export, bookmarks, metadata and document properties
  • Acrobat Pro: checking tags, fixing reading order, and diagnosing errors
  • File naming, versions, statuses, ownership, review and publication
  • Document inventories, template management and periodic quality checks
  • AI as an assistant for inventories and first-draft text, always with human review

By the end, you'll be able to

  • Build accessible Word documents and reusable templates
  • Prepare an InDesign file for a well-structured PDF export
  • Check tags, reading order, images, tables and metadata
  • Fix common accessibility errors in Acrobat Pro
  • Set up a document register, naming convention and version control that actually works
  • Describe a review and publication workflow for an organisation
  • Advise on when a PDF is the right choice and when web content works better
  • Walk away with a portfolio of complete document cases

The key principle: an accessible PDF almost always starts in the source file. So rather than just teaching repairs in Acrobat Pro, this course focuses on building the right structure in Word and InDesign from the start.

Where this leads

Roles where precision, accessibility and document management meet

Document Specialist Accessible Documents Specialist Digital Accessibility Officer Document Manager Publications Specialist DTP Accessibility Specialist Content and Document Specialist Information Manager Government Communications Officer PDF Accessibility Specialist

Job titles vary by organisation. What matters is being able to structure documents, publish them accessibly, manage versions, and guard quality from source file to final product. This combination is especially relevant in government, education, healthcare, culture and other semi-public organisations.

Who it's for

Four kinds of people tend to show up here

The group stays small and practice-based. A communications officer brings an annual report, a designer brings an InDesign publication, a document manager brings an entire folder of versions. It's exactly that mix of real cases that makes the craft click.

  • Communications and publications staff at government and semi-public organisations
  • Designers and DTP professionals who want to deliver accessible PDFs straight from InDesign
  • Document and content managers who want to professionalise quality, versions and workflows
  • Career switchers with an eye for precision and digital skill looking for a specialised, socially relevant craft

In their own words

What participants say about related courses

The Document Specialist course is new, building on our existing courses in InDesign, digital publishing and hands-on design practice. The quotes below are from those related programmes, and speak to how participants experience the structure, the guidance and how directly it applies to real work.

"Well-structured, with a lot of genuinely useful tips."

Debby Nijhuis Private InDesign course

"The pace was exactly right."

Jascha Jongeneel Illustrator, Photoshop & InDesign

"The classes are hands-on and the groups stay small."

Lysette Rindertsma UI/UX course

Price, exam and diploma

One price for tuition, one for the exam — kept separate on purpose

Every course is priced the same way. Tuition and exam fees are split deliberately, so you can see exactly what you're paying for — and so the exam can be listed as its own line item in an application to UWV or an employer.

Tuition

€ 4,975
VAT-exempt · CRKBO-registered
  • 16 sessions of 2 hours, live online or in person in Amsterdam or The Hague
  • All course materials and required tools are included
  • Personal feedback on your own work, in a group of ten at most
  • A one-on-one intake beforehand to check your starting level and goals
  • Guidance building your portfolio as you go

Exam and diploma

€ 255
Billed separately from tuition
  • An independent examiner assesses your work and your portfolio presentation
  • Covers scheduling, running and grading the exam
  • Pass, and you receive the Art and the City diploma
  • Courses funded through UWV require this diploma
Resits are free
Why it's separate

The exam is more than a formality: an examiner is scheduled, your work is assessed independently, and the result is formally recorded. UWV wants that cost itemised on its own, which is why it isn't folded into tuition. Raise both figures with your UWV advisor so they land in the application together. Combined, the course comes to € 5,230.

Exam and diploma

You finish with a complete document case

Over the course, you build a portfolio: an accessible Word document, a structured InDesign publication, a fully checked PDF, a document inventory, and a practical management and publishing workflow.

At the exam, you present your choices and show that you can build, check, repair and manage documents independently. Pass, and you receive the Document Specialist: Digital Accessibility and Document Management diploma. Without the exam, you receive a certificate of participation.

Also included

Included with the course

  • Live classes taught by working professionals
  • Feedback on your own Word, InDesign and PDF documents
  • Checklists for source files, export and quality control
  • Templates for version control, a document register and publishing workflow
  • Portfolio-building and preparation for the exam

Wherever possible, you work with documents from your own organisation or a realistic practice case — so you finish with a usable system, not a folder of exercises that gathers dust.

Choose your route

Three ways to take the next step

Full course

Six months of classes, practical assignments, feedback and exam preparation

€ 4,975

VAT-exempt · payment plans available

  • Starts Monday 7 September 2026
  • One class per week
  • Ends Monday 22 February 2027
Request enrolment

Intake call

Not sure about your level, the software, timing or funding?

Free

about 20 minutes

  • Short intake
  • Personal advice
  • Check your learning goal
Book a call

Funding

Discuss funding through your employer, UWV, or a personal development budget

Possible

we'll supply the course information

  • Programme and learning goals
  • Schedule and workload
  • Quote and supporting documentation
Ask about your options

FAQ

Good to know

How much time does the course take per week?

You have one fixed class on Mondays, plus practical assignments alongside it. Budget roughly three to five hours of independent work. There are no classes during scheduled holiday weeks, which is why the programme runs from 7 September 2026 through 22 February 2027.

Do I need experience with Word, InDesign or Acrobat Pro?

You don't need to be a document specialist already. Solid digital skills, precision, and degree-level work and thinking — or relevant practical experience — matter most. Prior experience with Word or InDesign helps, but the accessible workflow is built up step by step.

Which software will I use?

You'll work with Microsoft Word, Adobe InDesign and Adobe Acrobat Pro. You'll need access to these programs for exercises throughout the course. Before the start, you'll receive an overview of the versions and settings you'll need.

What makes a PDF digitally accessible?

Among other things: a logical document structure, correct tags, a sound reading order, clear headings and links, alt text, accessible tables, the right document language, and usable metadata. An automated check helps, but it doesn't replace a manual, content-aware review.

Will I also learn to fix existing PDFs?

Yes. You'll learn to diagnose common problems and repair them in Acrobat Pro where possible. At the same time, you'll learn why fixing the original Word or InDesign file is usually more reliable and efficient than patching the PDF itself.

Is this course mainly for government and semi-public organisations?

The need is especially high there, since websites, apps and many documents from government organisations have to meet digital accessibility requirements. Exceptions exist, and exact responsibility varies by organisation. The skills are just as relevant in education, healthcare, culture and commercial organisations. Read the official information on office files (Dutch).

Will this make me an accessibility auditor?

No. You'll learn to produce accessible documents, check them practically, and fix common errors. A full formal audit requires additional specialist knowledge and a broader research methodology.

Does this course come with a diploma?

Yes. After the practical exam and portfolio presentation, a passing result earns you a diploma. If you don't take the exam, you'll receive a certificate of participation instead.

Where are the classes held?

The course runs in Amsterdam or The Hague. The final location and class time are confirmed once you're placed in a group.

Can UWV or my employer fund this course?

In some cases, yes. UWV, your employer, or another fund makes the final funding decision. Art and the City can provide the quote, programme, learning goals, schedule and workload needed for the application.

Ready to make your documents accessible and manageable?

Start Monday 7 September 2026 with the Document Specialist course. Request a place directly, or book a no-obligation call first to talk through your experience, learning goal, software and funding options.